Anaheim | Ft. Laud | Austin | Chicago | Ann Arbor | Charlotte | Toronto | NY/NJ | Seattle


May 16-17


Hilton Rosemont


Designed Specifically for Managed Service Providers
Take Your IT Services to the Next Level

Welcome! We continue to make the ASCII IT Success Summits dynamic and designed to deliver maximum value to Managed Service Providers. Our agenda is geared to help MSPs grow their business, offer additional services, help their customers transition to the cloud and increase monthly recurring revenue opportunities. - Jerry Koutavas, ASCII President

The Speakers

Former White House CIO & Cybersecurity Authority Starring on CBS’s, “Hunted”

Theresa Payton, President & CEO, Fortalice Solutions; Co-Founder, Dark Cubed

As the star of the CBS TV series, “Hunted,” Theresa Payton identifies emerging trends and techniques to help combat cyber threats, from the impact of the Internet of Things to securing Big Data.

The first female to serve as White House chief information officer, and named #4 on IF SEC Global’s list of the world’s Top 50 cybersecurity influencers in security & fire 2017, Theresa is one of America’s most respected authorities on Internet security, data breaches and fraud mitigation. With real-world strategies and solutions, she helps public and private sector organizations protect their most valuable resources.

How MSPs Can Avoid Legal Disasters That Will Drain Their Company’s Funds

Bradley Gross, Managing Partner at Law Office of Bradley Gross, P.A.

Bradley Gross is the founding partner of the Law Office of Bradley Gross, P.A., a law firm that focuses on transactions involving managed service providers, VARs, technology solution resellers, cloud solution providers, IT professionals and technology companies worldwide.

Lessons From the Field: Hurricane Harvey – What MSPs May Overlook in their Business Continuity Planning

Lamar Curtis, President, IAG Business Technology

Fellow ASCII Member and President Lamar Curtis of IAG Business Technology is one of Houston’s leading information technology service organizations.

It’s Happening Now – How One Company is Helping MSPs Generate Recurring Revenue Using IoT

Tim Martin, Business Development Manager, Action Point Software Development

Recently awarded Microsoft’s Solution Provider of the Year, Action-Point’s Tim Martin is no stranger to technology. Originally from Belfast, Ireland, Tim initially sold hardware systems in the early nineties which lead him


VP of Channel, Pax8


Channel Chief, ConnectMeVoice & Mailprotector


President, Vertical Axion


VP of Business Development & Client Coaching, Technology Marketing Toolkit


CEO, Solutions Granted


Channel Development Manager, Datto


CEO, Carvir


Field Marketing Manager, Pax8


VP & Co-Founder, GreenLink Networks


Partner Program Specialist, Duo Security


VP of Technical Marketing, Cloudberry Lab


VP of Marketing, Cytracom


Cyber Security Program Manager, ADT


VP of Sales, RapidFire Tools


Channel Development Manager, Star2Star


Senior Sales Manager, Channel Online


Packed with high quality content, just for you.

12:00 pm - 1:00 pm

Networking Lunch, Badge Pick Up & Kickoff Team Building Activity

Located in the Grand Ballroom

1:00 pm - 1:30 pm

How to Avoid the “McDonaldization” of Your MSP

Jerry Koutavas, The ASCII Group

1:30 pm - 2:00 pm

Making Commerce Easy, Fast and Effective – For You and Your Customers

Larry Meador, Channel Online

2:00 pm - 2:30 pm

How MSPs Can Offer Voice and Cover Their -aaS

Noah Sessions, Cytracom

It’s tough being a business owner when you don’t always have control over the solutions you offer. Let’s talk about what you, as an MSP, should demand from your vendors to remedy the situation—and how Cytracom is taking the first step to mitigate the risks and pain points associated with operating an MSP practice.

2:30 pm - 3:00 pm

One Hour Marketing: The Entrepreneur’s Guide to Simple, Effective Marketing for Getting More Clients, Knowing Your Market, and Building a Stronger Business

Herman Pool, Vertical Axion

3:00 pm - 3:20 pm

Break & Networking Time

3:20 pm - 3:50 pm

How MSPs Successfully Sell Security In 2018

Jay Ryerse, Carvir

If you’re looking for concrete, actionable advice on how to sell security, then this is the session for you! CARVIR (a global, channel-only cyber security company) will demonstrate a killer intro that will convince even the most stubborn prospect (or client) that they need better security. They’ll show you a simple, non-technical way to explain security to ANY decision maker. CARVIR will even give you access to a sample sales slide deck (with full edit rights) that will allow you to execute on these ideas quickly and easily as well as share with you some sample security packages (and prices) that other MSPs have rolled out.

3:50 pm - 4:20 pm

Winning Vertical Markets With Allworx Mobility

John Groce, CTD & Tom Elliott, Allworx

Do you understand IP phone systems and how to make a profit? Can you connect a variety of different items like SIP paging, Cordless DECT phones, FXS, FXO, PRI gateways? Allworx is a leader in SMB IP PBX market and CTD knows how to connect to them and other IP systems. Come talk with the experts, and learn how to win vertical markets with Allworx.

4:20 pm - 4:50 pm

Trusted Access: How to Build Your MSP Business with a Stronger, Simpler Security Offering

Seth Wolin, Duo Security

The IT landscape is changing. Cloud applications, remote access, and BYOD environments are continually expanding your customers’ attack surface and augmenting the risk of a breach. Learn how leading MSPs are taking advantage of this shift by building a simple, scalable managed security practice around three essential components: Trusted Users, Trusted Devices, and Every Application. Discover how Duo Security’s Trusted Access Platform helps everyone from small IT shops to global enterprise organizations (like Facebook, Uber, and Toyota) address those risks in minutes, not months. And find out how Duo’s MSP Program makes it absurdly easy to do business without any barriers to entry.

4:50 pm - 5:20 pm

Securing ‘Everything’ for Today’s Work Force

Michael Crean, Solutions Granted

5:20 pm - 5:45 pm

Wrapping Up Day 1 & Leading Into Evening Network Reception

5:45 pm - 6:30 pm

ASCII Member Closed-Door Meeting

Located in Yeager & Wright

6:30 pm - 8:00 pm

Welcome Reception

Located in the International Ballroom

8:00 am - 8:45 am

Networking Breakfast & Badge Pick-Up

Breakfast Sponsored by QuoteWerks & SOCSoter

8:45 am - 9:15 am

How MSPs Can Avoid Legal Disasters That Will Drain Their Company’s Funds

Bradley Gross, Law Office of Bradley Gross, P.A

9:15 am - 9:35 am

Cybersecurity Services – The Great New Opportunity for MSPs

Mark Winter, RapidFire Tools

Cybersecurity is unquestionably the hottest topic in IT today, and MSPs are scrambling to find the right tools to protect their clients, while at the same time trying to figure out how to capitalize on this megatrend in business. Internal vulnerabilities account for almost 70% of data breaches. In this presentation, we’ll discuss tools and techniques that will assist you in taking your Security Services to the next level.

9:35 am - 9:55 am

Distribution. Simplified.

Jennifer Bodell & Nicole Faletra, Pax8

20 years ago the value distributors provided was obvious. Today, not so much. Join Pax8 to learn why distribution is broken, what we’re doing to fix it, and how we will help you find new business in the cloud.

9:55 am - 10:15 am

How To Build The Ultmate Sales And Marketng Machine For Your IT Services Business

Aaron Leicht, Technology Marketing Toolkit

Why is it so difficult to attract MORE and BETTER QUALITY clients? If you want to grow your IT services business with any level of certainty, you must learn how to bring in new clients consistently, predictably and cost-effectively. Our marketing system will tell you where to start, the steps to follow, how to build a solid foundation, and how to avoid wasting time and money on marketing that doesn’t work.

10:15 am - 10:30 am

Morning Break – Networking & Headshots

10:30 am - 10:50 am

Business Continuity 2.0.

Eric Torres, Datto

The evolution is over & the modern approach of positioning Business Continuity.

10:50 am - 11:10 am

Email Needs to be Secure; We Make Secure Email Easy

Ted Roller, Mailprotector

11:10 am - 11:40 am

Rapid Pitches

Silver Sponsors

11:40 am - 11:50 am

Generating Revenue as a VoIP Partner in 2018

Jhovanny Rodriguez, GreenLink Networks

This presentation is an introduction to Greenlink Networks and includes reasons why VoIP is a must have in today’s Managed IT Services industry, how MSP’s are using VoIP as a tool to add new customers, enhance their existing client relationships and to continue to add recurring revenue.

11:50 am - 12:00 pm

The Benefits of Community – Why You’ll Want to Become a Member of The ASCII Group

Trevor DiGirolamo, The ASCII Group

Running your own IT business requires a lot of heavy lifting, and most companies find there is some area that gets short-changed. If you find yourself struggling to complete everything on your checklist, consider joining The ASCII Group’s IT Community. We will outline how to take advantage of discounted price points and the best way to utilize the over 70 targeted programs and services that ASCII offers to its members.

12:00 pm - 2:15 pm

Solution Pavilion & Lunch

Located in the International Ballroom

2:20 pm - 2:40 pm

ADT – Defining and Redefining Security

Zack Morris, ADT

For the last 140-years ADT has protected our customer life, property, and profits through our security services and solutions. Unfortunately, today businesses have a greater chance of suffering a cyber-attack then having someone kick in their front door. Being the trusted name in security for 140 years has required us to stay current on today’s threats.

Because of these threats, ADT has created a partnership program that offers industry leading products from providers such as Cisco Meraki, Bitdefender, and Druva, all combined with the support and infrastructure of an industry-leading monitoring and service company in ADT. We help you provide the highest level of cybersecurity to each of your customers.

2:40 pm - 3:10 pm

It’s Happening Now – How One ASCII Member is Helping MSPs Generate Recurring Revenue Using IoT

Tim Martin, Action Point Software Development

3:10 pm - 3:30 pm

MSP First

Eric Torres, Datto

The channel of 2018 and the power and influence you have. What the Datto & Autotask merger means for you.

3:30 pm - 3:50 pm

Backing Up to the Cloud is Easier and More Profitable Than You May Think

Doug Hazelman, Cloudberry Lab

Are you making enough money by providing backup? Are you tired of maintaining expensive on-premises hardware just to provide backup? Moving your customer’s backups to the cloud may be the solution. This session will explore how CloudBerry’s SaaS based solution can provide you the ultimate in flexibility and profitability in providing backups to your customers. From custom branding to choice in over 20 different cloud storage providers, see how cloud backups can work for you and your customers.

3:50 pm - 4:20 pm

Lessons From the Field: Hurricane Harvey – What MSPs May Overlook in their Business Continuity Planning

Lamar Curtis, IAG Business Technology

4:20 pm - 4:40 pm

Go On Offense…Protect Your Accounts with UCaaS

Melissa Babiak, Star2Star

4:40 pm - 4:50 pm

VoIP Isn’t a Value Proposition If You Can’t Control Your Customer Experience

Ted Roller, ConnectMeVoice

4:50 pm - 5:00 pm

Afternoon Break – Voting & Networking

5:00 pm - 6:00 pm

Featured Keynote: Why Small Business Is Most at Risk for IT Security and How to Get Their Attention

Theresa Payton, Former White House CIO

6:00 pm - 6:30 pm

Closing Award Ceremony & Giveaways


ASCII events have been nothing short of great.  I have the ability to interact with fellow peers, manufactures and vendors. I am able to ask questions and get the answer directly from the source.  Through the events I am able to learn about the growing trends of the industry.  I consider the time spent to be a great investment to the future of my company.

Stanley Louissaint
President, Fluid Designs Inc.

Great event! This was my first ASCII event. I came as a guest, but left as a member. It’s a superb forum for hearing about vendors and products I didn’t know about. The fact that the vendors actually are focused on the MSP community is even better. Some of the speakers helped me to see what I’ve been missing in providing services to my customers. What I learned will help me grow and help my customers. I’ll definitely be attending events in the future.

James M. Golden
President, Golden Consulting Inc.

The ASCII Success Summit is a must attend event for me. It’s the perfect balance of peer-to-peer networking, continuing education and vendor interaction. I’ve made more professional connections attending ASCII events than I have ever made anywhere else.

C.J. Ezell
Founder, PointClear Networks

Why is this conference for you?

Hands on Technology Showcase

Get “hands on” in our solutions pavilion, where we will have over 20 leading IT companies showcasing how their technology can help you and/or your customers businesses. See and experience the technology live as you network with the vendors and learn about their SMB solutions.

Leading Industry Education

Insight and market discussions provided by leading channel executives in the IT space. Learn how the top IT companies are approaching and transforming the market by leveraging the latest technologies to drive growth.

Interactive Peer-to-Peer Discussions

Use the power of peers to discover new ways to streamline your business, build alliances and better serve your customers. Our attendees share an openness to learn from each other and frequently develop powerful and long-lasting business relationships at the events.

Networking & Business Development

Fortify and expand your business by creating partnerships with industry peers. Build alliances while learning best practices for sales, marketing, building recurring revenue streams and more – all through leveraging the latest SMB technology solutions.


Seating is limited, register early to reserve your space

Register at any one of the summits below

Hyatt Regency Orange County

Wednesday, Feb 21st & Thursday, Feb 22nd

Attendee Registration Link

Sponsor Registration Link

Bonaventure Resort & Spa

Wednesday, Mar 21st & Thursday, Mar 22nd

Attendee Registration Link

Sponsor Registration Link

Sheraton Austin Georgetown

Wednesday, April 18th & Thursday, April 19th

Attendee Registration Link

Sponsor Registration Link

Hilton Rosemont

Wednesday, May 16th & Thursday, May 17th

Attendee Registration Link

Sponsor Registration Link

Sheraton Ann Arbor

Wednesday, June 27th & Thursday, June 28th

Attendee Registration Link

Sponsor Registration Link

Hilton Charlotte University Pl

Wednesday, July 25th & Thursday, July 26th

Attendee Registration Link

Sponsor Registration Link

Chelsea Toronto

Wednesday, Aug 22nd & Thursday, Aug 23rd

Attendee Registration Link

Sponsor Registration Link

Renaissance Woodbridge

Wednesday, Sep 26th & Thursday, Sep 27th

Attendee Registration Link

Sponsor Registration Link

Hilton Bellevue & ASCII Cup

Wednesday, Oct 17th & Thursday, Oct 18th

Attendee Registration Link

Sponsor Registration Link

Location and Venue

Hilton Rosemont

Venue & Conference Location

Hilton Rosemont

5550 North River Road, Rosemont IL 60018

Register Here
Additional details

The average temperature in Chicago in the month of May is a high of 70°F and a low of 48°F, so please plan accordingly.

Sponsors & Partners

Interested in becoming a sponsor? Get in touch

Platinum sponsors

ADT Cloudberry Lab Datto Mailprotector Pax8 RapidFire Tools Star2Star Technology Marketing Toolkit

Gold sponsors

Carvir ChannelOnline Computer Telephony Distributing Cytracom Duo Security Solutions Granted Vertical Axion

Silver sponsors

AppRiver Barracuda MSP CentreStack Cisco Umbrella ConnectMeVoice Intermedia Invarosoft Mvix Secure Now! Spectrum Business

Bronze sponsors

Avast Business ConnectWise D&H DNSFilter Kaseya NinjaRMM QNAP SherWeb SolarWinds TruGrid Unitrends

Lunch sponsor

GreenLink Networks

Breakfast sponsors

QuoteWerks SOCSoter

Media sponsors

ChannelPro Tech Target Channel Executive