MSP SUCCESS SUMMITS
HOUSTON | KANSAS CITY | CHICAGO | BOSTON | LONG BEACH | TORONTO | MIAMI | NY/NJ | DALLAS
Built for MSPs
Expand Your Network
ASCII Summits are business building events where MSPs come together to learn best practices, network, find new revenue streams and stay current with the latest industry trends.
Don’t miss out! Our events are geared to help MSPs network and discover new opportunities for growth. We hope to see you join us at one of the nine events in North America.
Open to MSPs and IT providers who manage SMBs in North America, our events provide attendees with access to other peer business owners and to technology vendors.
“How to Get to ‘Yes’; Tips and Techniques for Getting the Sale”
As a world-leading hostage negotiator and criminal interrogator, Paul Nadeau’s daily challenge was to get suspects to admit to heinous crimes, free hostages, and surrender to the police. For sales professionals, the challenge is to get clients to sign on the dotted line. Although the stakes aren’t the same, you can use Paul’s unique approach to understand human behavior and win in sales. Closing is not an art — it’s a science. It takes establishing trust and rapport, asking direct questions, reading voice and body language, adapting to cues, and handling objections. Paul’s talk is a roadmap to get you there.
Our Featured MSP Peer & Industry Speakers
Featured Technology Speakers
Dave GoldieGradient MSP
Amelia ParoID Agent
Michael CreanSolutions Granted
Al AlperCyberGuard 360
ASCII Member Closed-Door Meeting
Badge Pick-Up & Lunch
Meet the ASCII Staff and pick up your conference materials and lunch as we prepare to kick off the event
Welcome & Business Card Exchange
Event Kick Off & Networking Activities
"How To Garner Larger Clients Without Managing Endpoints" presented by ASCII Member Mark Wiener
"Business Guidance" presented by Eric Pinto from SOCSoter
Kudos to our lunch sponsor, SOCSOTER for providing our meal for the day!
"Hackers Are Constantly Evolving, Exploiting New Vulnerabilities and Dwelling in SMB Environments—Until They Meet Huntress" " presented by Bryan Volzing from Huntress
"MSP 2.0; the Single Biggest Opportunity We’ve Ever Seen!" presented by Al Alper from CyberGuard360
Let’s face it, IT services is (almost) the oldest profession – at least for anyone who likes to get their geek on. Little has changed in the IT service delivery business since the mid- to late 90’s when PC manufacturers started stamping out clones using the same 5 or so sub-components, from the same 3 suppliers, and Windows killed OS2 to become the only OS (my apologies for the Mac lovers out there). While that standardization effectively created the “MSP”, but for incremental changes in architecture and operating system, IT service providers (pretty much) deliver the same services as one another. Well, buckle up buttercup; your world is about to change. Al Alper, CEO of CyberGuard360, will explain what’s happened, why it matters, and how the MSP community, more than any other industry, is uniquely positioned to take advantage of the single biggest opportunity in our lifetime!
"Prospect Leave Behind-ASCII Security Committee Latest Release-How to Vet Your MSP" presented by Jerry Koutavas and Stephen Monk from The ASCII Group
"New Product & Cash Giveaway " presented by Craig Joseph from Mailprotector
Mailprotector's Chief Revenue Office, Craig Joseph, has been traveling around the country to events for the past year listening to the feedback and needs of the channel. Today, he will tell you about Mailprotector's new product announcement and give away some cash with a fun, interactive demo of Radar, a new free tool for MSPs.
"Building for the Channel" presented by Chris Keith from Zorus
Break & Networking Time
"What Top MSP Performers Are Doing Different to Build Sales" Thought Leadership Panel Session with NUSO, and Webroot
"Business Guidance” presented by Amelia Paro from Graphus
"Demystifying Microsoft Azure for MSPs: How to Build a Successful Cloud Practice in Microsoft Azure" presented by Natasha Boyko from Nerdio
"Live Legal Review (PART 1): Where MSPs are at Risk When It Comes to Their MSA Agreements" presented by Bradley Gross, Esq. from Law Office of Bradley Gross, P.A.
"How to Resolve the Labor Issue with AI" presented by Tim Coach from Pia
"Why are Security Threats so Pervasive" presented by Michael Crean from Solutions Granted
Platinum Sponsor Introductions
DataStream, SpearTip, Threatlocker, Zomentum
Wrap Up, Voting & Vendor Networking
Evening Networking Reception
Plenty of food and drinks as networking continues, open bar sponsored by Greenlink.
Networking Breakfast & Badge Pick-Up – Professional Headshots Compliments of The ASCII Group
Welcome & Business Card Exchange
"Key Takeaways How One MSP Hit $1M as a Solo IT-Entrepreneur" presented by Stanley Louissaint from Fluid Designs
"Recession Proofing Your MSP- Accurate billing matters now more than ever. Come learn how to give manual billing reconciliation the middle feather! " presented by Dave Goldie from Gradient MSP
"Building your MSP knowledge with Pax8 Academy"- presented by Bethany Roser and Kayla Staebell from Pax8
“Fortify Your Data Protection Services Through Integration and Automation: Leveraging Your Tools to Increase Service Team Productivity, Decrease Client Churn, & Protect Your Client’s Data Better” presented by Steve Brining from Acronis
Morning Break – Networking | Complimentary Headshots
"Defining Your Cyber Resilience Strategy To Dominate in 2022" - presented by Desraie Thomas from Datto
As cybercrime has wreaked havoc on the global economy, Managed Services Providers are being relied upon to protect the largest and most vulnerable segment of the economy; the SMB. MSPs help mitigate the risk associated with these cybercrimes and prevent billions in lost revenue and an immeasurable amount of lost productivity. Join Datto as they discuss key elements, framework, and roadblocks you may face in developing your cyber resilience and crisis management strategy to protect your service delivery and more importantly, your client’s critical infrastructure.
"Solving the “Getting Paid Problem”" presented by Taylor Thorson from ConnectBooster
"Business Guidance" - presented by Sherweb
Silver Sponsor Rapid Pitches
Carbon Systems, ConnectMeVoice, Dell, Greenlink Networks, MSP360, NUSO, Sophos, Webroot, Zyxel
"ASCII: What's in IT for Me" presented by Jerry Koutavas and Lynn Williams from The ASCII Group
Solutions Pavilion & Lunch
"Where MSPs Fail Horribly at Selling Cybersecurity and How to Correct It" presented by Scott Bliss from Maximum Performance Management
"Building your Revenue Platform" presented by Ted Roller from Zomentum
"Demystifying Zero Trust and its Role in Cybersecurity" presented by Ryan Bowman from ThreatLocker
"Live Legal Review (PART 2): Where MSPs are at Risk When It Comes to their MSA Agreements" presented by Bradley Gross, Esq. from Law Office of Bradley Gross, P.A
"Business Guidance" presented by Larry Meador with DataStream Insurance
"Achieving Operational Excellence Through Cybersecurity Optimization" presented by Tim Reboulet from Speartip
Voting – Afternoon Break & Networking
Featured Keynote: Paul Nadeau “How to Get to ‘Yes’; Tips and Techniques for Getting the Sale”
As a world-leading hostage negotiator and criminal interrogator, Paul Nadeau’s daily challenge was to get suspects to admit to heinous crimes, free hostages, and surrender to the police. For sales professionals, the challenge is to get clients to sign on the dotted line. Although the stakes aren’t the same, you can use Paul’s unique approach to understand human behavior and win in sales.
Closing Award Ceremony & Giveaways
Book Giveaway Compliments of Zorus & Keynote Photo-Op Compliments of The ASCII Group
"Great event! It’s a superb forum for hearing about vendors and solutions I didn’t know about. The fact that the vendors actually are focused on the MSP community is even better."
Select Your City
February 16 & 17, 2022
Houston Marriott Marquis
1777 Walker St, Houston, TX 77010
March 23 & 24, 2022
Westin Kansas City at Crown Ctr
1 E Pershing Rd, Kansas City, MO 64108
April 20 & 21, 2022
Lincolnshire Marriott Resort
Ten, Marriott Dr, Lincolnshire, IL 60069
May 24 & 25, 2022
Revere Hotel Boston Common
200 Stuart Street, Boston, MA 02116
June 15 & 16, 2022
Hyatt Regency Long Beach
200 S Pine Ave, Long Beach, CA 90802
July 27 & 28, 2022
Sheraton Centre Toronto Hotel
123 Queen St W, Toronto, ON M5H 2M9, Canada
August 23 & 24, 2022
JW Marriott Marquis Miami
255 Biscayne Blvd Way, Miami, FL 33131
September 28 & 29, 2022
Sheraton Parsippany Hotel
199 Smith Rd, Parsippany-Troy Hills, NJ 07054
October 6 & 7, 2022
Westin Dallas Park Central
12720 Merit Drive, Dallas, TX 75251